Privacy Policy

Introduction

Yungskin™ is committed to protecting your personal information and ensuring your privacy is respected. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or providing any personal information.

Information We Collect

We may collect the following types of personal information:

1. Contact Information: Name, email address, phone number, and physical address.
2. Financial Information: Bank account details, credit/debit card numbers, and billing information.
3. Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
4. Other Information: Any other personal data you provide through forms, surveys, or communications.

How We Use Your Information

Your personal information may be used for the following purposes:

• To process transactions, including payments.
• To communicate with you about orders, services, or inquiries.
• To improve our website and tailor user experiences.
• For marketing purposes, with your consent.
• To comply with legal and regulatory requirements.

Protection of Financial Information

We understand the importance of safeguarding your financial information.

• Secure Transactions: All payment transactions are processed using secure third-party payment gateways compliant with industry standards such as PCI DSS.
• Restricted Access: Financial information is only accessible to authorized personnel for processing payments or refunds.
• No Storage of Card Details: We do not store your full card details on our systems.

Sharing of Personal Information

Your personal information may be shared with:

• Third-Party Service Providers: For processing payments, delivering services, or improving our website. These providers are contractually obligated to safeguard your data.
• Regulatory Authorities: When required by law or to comply with legal processes.
• Legal Obligations: In response to valid legal requests, such as subpoenas or investigations, we may disclose personal information to relevant authorities.

Your Rights Under POPIA

As a South African data subject, you have the following rights under POPIA:

• Access: You can request access to the personal information we hold about you.
• Correction: You can ask us to correct or update inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal information, subject to legal retention requirements.
• Object: You may object to certain processing activities, such as direct marketing.

How We Protect Your Information

We implement the following measures to protect your data:

• Encryption of sensitive data during transmission.
• Regular security audits and compliance checks.
• Limited access to personal information, granted only to authorized personnel.

Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. By using our site, you consent to the use of cookies. You may disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We encourage you to review this policy periodically.

Authority Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Regulator in South Africa:
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/

Contact Information

For any questions or concerns regarding shipping, please contact us at:
Email: info@yungskin.com
Phone: +27 82 802 9893
Operating Hours:

• Mondays to Fridays 09:00 – 16:00
• Closed on Saturdays, Sundays and Public Holidays.